Your network ought to work like a well oiled machine. But that requires constant attention from experts who know what to watch for, know what to expect, and can spring to action; All before you, your employees, and your customers ever know there’s a problem.
SupportPro Pre-Paid Contracts
Bronze, Silver, Gold & Platinum packages are available that fit any size companies needs, from a 2 person firm, to a 500 seat Corporation.
When the requirements for support are varied in scope, a pre-paid contract is your solution of choice. You are assigned dedicated IT support staff who will work on projects at your direction.
Monthly or quarterly reports are provided to help track your balance and explain where service was used.
Once your contract is close to expiring, we’ll alert you. You may choose to renew up or down within our contract family, or simply move to pay-as-you go. It’s that easy.
Our services are provided to you at reduced rates and you are given priority attention as a SupportPro contract customer.
Providing an all-encompassing monitoring of your most important assets, with pro-active alerting 24 hours a day. When problems are discovered, we can alert you immediately, or we can take care of the issue before it disrupts your business.